Konektom ERP's SMS Management Module enables companies to communicate quickly and reliably with customers, suppliers, employees and authorities.
It offers a fully integrated communication infrastructure for automatic notifications, instant announcements, reminders and bulk SMS sending.
This module allows companies to send individual or bulk SMS messages, personalize message content, and automate communication processes. Businesses can create an effective communication strategy with customized and scheduled messages based on customers or employees.
Features
Companies can effectively reach different audiences by sending both individual and bulk SMS messages.
Personalized Automatic SMS Contents
Messages are personalized and content specific to the recipient is created, thus providing more targeted communication.
Template Management (Announcement, Reminder, Information, etc.)
Templates can be created for various message types, so ready-made content can be used for different scenarios.
Sending Scheduler & Scheduling Mechanism
SMS sending can be scheduled according to specific dates and times so that communication is done on time.
Filtering Based on Dealer, Customer & Staff
Sendings are filtered according to the target audience (dealer, customer, staff) and customized messages are delivered.
Transaction History & Automatic Notifications
All SMS messages sent are recorded and automatic notifications are sent to the relevant units. Thus, processes can be monitored and reported.
This module enables automatic SMS sending to customers, employees or business partners based on predefined events or triggers. Companies can communicate with critical reminders and notifications in a timely manner, thus preventing disruptions and accelerating processes.
Features
Payment Reminders & Debt Notifications
Reminder messages are sent to customers for invoices with upcoming payment dates, thus accelerating debt tracking and collection processes.
Product / Service Updates & Campaigns
Automatic notifications are made to customers about new product or service updates, and quick information is provided about campaigns and promotions.
Appointment Reminder & Confirmation Messages
Reminder messages are sent before appointments, and organizations are made more efficient by obtaining approval from customers.
Order & Cargo Tracking Notifications
Customers are notified regularly about the status of orders and cargo processes, thus increasing customer satisfaction.
Meeting & Event Invitations
Invitations for meetings or events are sent automatically, making it easier to track attendance.
Transaction History & Automatic Notifications
All transactions are recorded and automatic notifications are sent by the system so historical data can be accessed quickly.
This module supports user login security, password reset and account verification processes with SMS-based security checks. It increases the security of company data by preventing unauthorized access to users' accounts.
Features
Two-Factor Authentication (OTP - One Time Password)
Users receive a one-time password when logging into the system, adding an additional layer of security to their accounts.
SMS Confirmation System for Critical Transactions
Critical account-related transactions, such as money transfers, are secured with an SMS confirmation code.
Password Reset & User Account Activation
Users receive verification via SMS when resetting their passwords, and account activations are done securely.
Security Notifications for Authorized Users
Special security notifications are sent only to authorized users so suspicious activity can be quickly detected.
Fraud & Scam Prevention Mechanisms
Possible fraud attempts are detected immediately, security measures are activated and the transaction is blocked.
Transaction History & Automatic Notifications
All security transactions are recorded and automatic notifications are sent to the user, so suspicious activities are reported immediately.
This module shapes SMS messages specifically for the target audience and enables personalized campaigns to be run for different customer groups. With segmentation features, delivering the right message to the right audience strengthens marketing strategies and increases customer satisfaction.
Features
Regional & Demographic Segmentation
Customers are grouped based on demographic characteristics such as region, age, gender, and special content is sent for each group.
SMS Configuration Based on Customer History
Personalized messages are sent based on customers' previous purchase or interaction history, thus creating more effective campaigns.
Campaign & Promotion Notifications
Campaigns, promotions and special offers are instantly sent to your target audience via SMS, increasing sales.
Bulk SMS Sending for Dealer & Distributor Management
Bulk SMS sending is done for dealers and distributors, and effective communication is established with business partners.
Target Audience Analysis & Response Measurement
The impact of sent SMSs is analyzed, response rates are measured, and the efficiency of campaigns is increased.
Transaction History & Automatic Notifications
All segmentation transactions and campaigns are recorded and processes are followed with automatic notifications.
This module analyzes the performance of sent SMS, measures conversion rates and creates campaign activity reports. More efficient strategies are developed by measuring the impact of campaigns with interaction analysis and success rate tracking.
Features
Real-Time Sending & Reading Reports
Instant status of sent SMSs is tracked, delivery and reading rates are reported instantly.
SMS Delivery & Success Rate Tracking
The success rate of SMSs is monitored, strategies are updated by measuring the impact of delivered messages.
User Responses & Interaction Analysis
User responses to SMS are analyzed, interaction rates are measured and the impact of messages is evaluated.
Cancellation & Response Management
Responses and cancellations are tracked and action is taken based on user feedback.
Campaign Success Rate Reporting
The success of each campaign is analyzed and the extent to which targets have been achieved is reported.
Transaction History & Automatic Notifications
All SMS sending and results are recorded, and processes are monitored with automatic notifications.
SMS Management Module enables creation of automatic SMS processes by working integrated with ERP, CRM, Finance, Human Resources and other business systems. These integrations support acceleration of business processes and increased efficiency.
Features
Integration with CRM & Customer Tracking Systems
By providing integration with CRM and customer tracking systems, personalized SMS messages are sent based on customer information.
Connection with ERP & Order Management Systems
Integrated with ERP and order management systems, automatic SMS notifications are sent for order confirmations and status updates.
Automation for Human Resources (HR) & Employee Notifications
By integrating with human resources systems, leave requests, salary information and other notifications for employees are automatically sent via SMS.
Payment Reminder Integration with Finance & Accounting Systems
Thanks to the integration with finance and accounting systems, automatic SMS notifications are sent for payment reminders and invoices.
Transaction History & Automatic Notifications
All integrations and SMS transactions are recorded in the system, and processes are easily tracked with transaction history and automatic notifications.
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